We are members of the Canadian Real estate Association (CREA) and adhere to and abide by the principles set out
in the CREA Privacy Code. The Privacy code of the Canadian Real Estate Association sets out the commitment of
REALTORS ® make regarding the privacy of your personal information. We will:
• Obtain your consent when we collect, use or disclose, use or disclose your personal information
• Only use the information for the purposes we discussed with you
• Allow you access to your information
• Have privacy policies that are clear and understandable
We must comply with the following 10 privacy Principles:
Principle 1- ACCOUNTABILITY
Members are responsible for the proper management of all personal information under their control, and shall
designate one or more persons to be accountable for compliance.
Principle 2- IDENTIFYING THE PURPOSES OF PERSONAL INFORMATION
Members shall identify the purposes of collecting information before or at time the information is collected.
Principle 3- OBTAINING CONSENT
The knowledge and consent of the consumer are required for the collection, use or disclosure of personal
information except where appropriate.
Principle 4- LIMITING COLLECTION OF PERSONAL INFORMATION
Members shall limit the collection of personal information to that which is necessary for the purposes identified.
Principle 5- LIMITING USE, DISCLOSURE AND RETENTION OR PERSONAL INFORMATION
Members shall use or disclose personal information only for the reason it was collected, except with the consent of
the consumer or as required by law.
Principle 6- ACCURACY OF PERSONAL INFORMATION
Members shall keep personal information as accurate, complete, current and relevant as necessary for it’s
Principle 7- PROTECTING INFORMATION
Members shall protect personal information with safeguards appropriate to the sensitivity of the information.
Principle 8- OPENNESS CONCERNING POLICIES AND PRACTICES
Members shall make readily available to consumers specific information about their policies and practices relating
to the management of personal information.
Principle 9- CONSUMER ACCESS TO PERSONAL INFORMATION
Upon request, members shall inform a consumer of the existence, use and disclosure of his or her personal
information and shall give the individual access to that information.
Principle 10- CHALLENGING COMPLIANCE
A consumer shall be able to address a challenge concerning compliance with the above principles to the designated
accountable person or persons in the member office.
Why is my personal information collected?
Your information may be collected, used or disclosed for some or all of the following purposes:
• To allow members of real estate boards (including REALTORS® AND APPRAISERS) to appraise your property.
• To list your property on the MLS system to market your property
• To market your property for sale through print and electronic advertising
• To facilitate the purchase and sale transaction (by co-operating with financial institutions, legal advisors, and
government departments and agencies)
• to allow the real estate boards and their members to compile current and historical statistics on sales and
property prices, and to conduct comparative market analyses. Information about your property will be retained in
the MLS system for these purposes after your property has sold or your listing has expired (if you are a seller) and
after you have purchased a property (if you are a buyer).
• to comply with legal requirements and to act pursuant to legal authorizations
Information Collected online through emails and online forms
Our website is set up in several locations to allow you to enter your email address to ask us a question, or request
additional information. We will use the information you provide to us to respond to your inquiry, provide
information or to fulfil a service in which you have expressed interest. If you provide a phone number, you are
consenting to be contacted by phone even if you are registered with a local or national “Do Not Call” list.
We do not sell, rent or otherwise provide your information to outside marketers. You will only receive marketing
about our services. If you are a new visitor, we use an opt-in standard. If you provide personal information to
register for our services, we will only send you communications that are relevant to that information or service. If
you are a present or past client, we use an opt-out standard. We assume you are interested in our services and so
we will provide information to you unless you tell us you do not want to receive it.